Refund Policy

Refund Policy

At CanadasExporter, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.

🛍️ Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return:

  • The item must be unused, in its original packaging, and in the same condition that you received it.

  • A proof of purchase or order confirmation is required.

To start a return, please contact us at canadasexporter@gmail.com with your order number and reason for the return.

💸 Refunds

Once we receive and inspect your returned item, we’ll notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

🔁 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at canadasexporter@gmail.com.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or there was an error on our part. We recommend using a trackable shipping service to ensure we receive your return.

⚠️ Non-Returnable Items

Certain items are non-returnable:

  • Downloadable software or digital products

  • Items marked as final sale

  • Batteries or chargers that have been used

If you have any questions about our Refund Policy, feel free to reach out to us at canadasexporter@gmail.com — we're always happy to help!