Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not, we’re here to help.

1. Returns

You have 30 days from the date of purchase to initiate a return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Personalized items
• Downloadable software products

3. Return Process

To initiate a return:

1. Contact our customer service at [your email address] with your order number and reason for the return.
2. We will provide you with a return shipping label and instructions.

4. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a certain number of days (typically 5-10 business days).

5. Exchanges

If you received a defective or damaged item, please contact us within 7 days of receiving the item to arrange an exchange.

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about our refund policy, please contact us at:

• Email: [shamosehar007@gmail.com]

Thank you for shopping at Sham O Sehar!