Return Policy

Thank you for shopping at Sham O Sehar! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help!

Returns

You may return most items within 30 days of receiving your order for a full refund or exchange. To be eligible for a return:

• Items must be unused and in the same condition that you received them.
• Items must be in their original packaging, including any tags or labels.

Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Sale items or items marked as final sale
• Personalized or custom-made items

How to Initiate a Return

To start a return, please contact us at [insert contact email]. Include your order number and the reason for the return. We will provide you with instructions on how to proceed.

Return Shipping

You will be responsible for paying the shipping costs for returning your item, unless the return is due to an error on our part (e.g., wrong item sent). Shipping costs are non-refundable.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you wish to exchange an item for a different size or color, please follow the return process first and then place a new order for the desired item.

Changes to This Policy

Sham O Sehar reserves the right to update or modify this return policy at any time. Please review this policy periodically for any changes.

Thank you for choosing Sham O Sehar! We appreciate your support and look forward to serving you.